PAC10 Program
CPD Credits
PAC10 provides a range of sessions and workshops which earn CPD (Continuing Professional Development) Credits necessary for you to practise within the pharmacy profession. Click here for CPD Credit allocation.
Awards and Special Presentations
PSA Excellence Awards
The PSA Excellence Awards, sponsored by Symbion, are the pharmacy profession's most prestigious awards, recognising individual achievement and the important contribution that the pharmacy profession makes to the whole of Australian society. The awards acknowledge the achievers of the profession: those involved in innovative practice; those who are striving to raise practice standards; and pharmacists who, through their professionalism, provide a model of practice which others strive to emulate. The PSA Excellence Awards will be presented on Friday, 29 October at 9:15.
Sponsored by:

Pharmacy Student of the Year Counselling Event
The PSA Alphapharm Pharmacy Student of the Year (PSOTY) counselling event recognises outstanding pharmacy students by showcasing their counselling skills to the pharmacy profession. PSOTY provides students with the opportunity to implement their counselling skills using real-life pharmacy scenarios. Competing against their peers, they will be able to gain invaluable practical experience to which they can refer when commencing their pharmacy careers. The PSOTY final will be held on Friday, 29 October at 17:00 and the winner will be announced at the PAC Gala Dinner on Saturday, 30 October.
Sponsored by:

PSA National Forum
The signing and implementation of the Fifth Community Pharmacy Agreement, combined with the Government's wide‑ranging health‑reform agenda, will see the professional environment in which pharmacists work change dramatically over the next few years. PSA is helping to drive that change through submissions, ongoing negotiations and liaison with the Government, and through the development of a policy White Paper to help inform the Government's way forward. To enable PSA members to discuss and debate the profession and its direction, the PSA National Forum will be held on Friday, 29 October 2010 at 13:30, at which an overview of the year's developments will be presented before the floor is opened to questions and discussions. This is a unique opportunity for members to discuss their concerns, raise matters of interest, and directly address PSA Board members and staff.
Motivational Interviewing Workshop
This two-part workshop explores the theory and practice of motivational interviewing to support and improve the therapeutic relationship between pharmacists and consumers. In Consumer-centred communication for change, participants will consider key concepts of motivational interviewing and the rationale for using it in interactions with consumers. Through group discussion, role play, case studies and group activities, pharmacists can interactively learn about effective communication skills that will help them motivate consumers toward change thinking and behaviour. The second session, Theory into Practice, focuses on helping participants develop motivational interviewing strategies that suit their communication styles and cater to the needs of their consumers. This session provides an opportunity for participants to practice their communication skills and receive feedback from peers as they refine motivational interviewing techniques that encourage consumers to engage in their own healthcare to achieve the best outcomes. As attendance for this workshop is limited to 25, the sessions will be run twice - Saturday, 30 October and Sunday, 31 October.
PAC10 Preliminary Program
Please note program subject to change
| Friday, 29 October 2010 | |||||
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| 7:00 - 18:00 | Registration Desk Open | ||||
| 7:00 - 8:30 |
Optional Breakfast Session - Early Career Pharmacist |
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| 8:00 - 9:00 | Tea and Coffee on Arrival - Exhibition Hall 6 | ||||
| 8:45 - 10:30 | OPENING PLENARY SESSION | ||||
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Official Opening Her Excellency Ms Quentin Bryce AC Governor-General of the Commonwealth of Australia |
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The Imperative for Change William Zellmer |
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Keynote Address Hon Nicola Roxon MP |
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| Excellence Awards | |||||
| 10:30 - 11:00 | MORNING TEA - Exhibition Hall 6 | ||||
| 11:00 - 12:30 | CONCURRENT SESSIONS | ||||
| Stream |
Emergency and Disaster Relief STAR: Manager |
Immunisation and Vaccination STAR: Caregiver |
Holistic Management of Diabetes STAR: Teacher |
Management STAR: Manager |
Wound Care STAR: Caregiver |
| 11:00 |
Government Response to Pandemic Influenza and Other Disease Outbreaks Including Pharmacy Involvement Rosemary Lester |
Vaccine Preventable Diseases: An Immunisation Update Nigel Crawford |
Clinical Aspects and Latest Developments in Diabetes Jonathan Shaw |
Marketing Bruce Elliot |
Wound Care and Dressings Geoff Sussman
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| 11:45 |
Response to Natural Disasters - Lessons for Pharmacists When Natural Disasters Strike Helen Scott and Bill Scott |
Childhood Immunisation Jenny Royle |
Diabetes Medications: What's Hot Off the Press Geraldine Moses |
Quality Customer Service - A Competitive Advantage for Community Pharmacy in Primary Care Bill Suen |
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| 12:30 - 13:30 | LUNCH including Poster Session - Please note: Poster Sessions will be running until 14:00. | ||||
| 13:30 - 15:00 | PSA NATIONAL FORUM | ||||
| 15:00 - 15:30 | AFTERNOON TEA - Exhibition Hall 6 | ||||
| 15:30 - 17:00 | CONCURRENT SESSIONS | ||||
| Stream |
Emergency and Disaster Relief (repeat) STAR: Manager |
Asthma STAR: Caregiver |
Holistic Management of Diabetes STAR: Teacher |
Management (repeat) STAR: Manager |
Wound Care (repeat) STAR: Caregiver |
| 15:30 |
Government Response to Pandemic Influenza and Other Disease Outbreaks Including Pharmacy Involvement Rosemary Lester |
Latest Developments in, and Use of, Respiratory Medications Jenny Gowan |
Podiatry: Action Pharmacists Can Take Kerry May |
Marketing Bruce Elliot |
Wound Care and Dressings Geoff Sussman
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| 16:15 |
Response to Natural Disasters - Lessons for Pharmacists When Natural Disasters Strike Helen Scott and Bill Scott |
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Diets - Which Ones Work, Which Ones Don't and Safety in Dieting Tim Crowe |
Quality Customer Service - A Competitive Advantage for Community Pharmacy in Primary Care Bill Suen |
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| 17:00 - 18:30 | PSOTY SCENARIOS | ||||
| 20:00 - late | OPTIONAL SOCIAL PROGRAM: ECP Drinks | ||||
| 20:00 - late | OPTIONAL SOCIAL PROGRAM: Mystery Dinners | ||||
| Saturday, 30 October 2010 | |||||
|---|---|---|---|---|---|
| 7:00 - 18:00 | Registration Desk Open | ||||
| 7:00 - 8:30 |
Optional Breakfast Session |
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| 8:30 - 9:00 | Tea and Coffee on Arrival - Exhibition Hall 6 | ||||
| 9:00 - 10:30 | PLENARY SESSION: PRACTICING PROFESSIONALLY IN A COMMERCIAL ENVIRONMENT STAR: Decision Maker |
Pharmacy Assistants Program | |||
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Corporatisation of Pharmacy Practice and Pharmacist Autonomy William Zellmer |
Manage Quality Customer Service | ||||
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Evidence-based Pharmacy Practice Kirstie Galbraith |
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| 10:30 - 11:00 | MORNING TEA - Exhibition Hall 6 | ||||
| 11:00 - 12:30 | CONCURRENT SESSIONS | ||||
| Stream |
Advanced Clinical: Applying Evidence to the Individual STAR: Decision Maker |
Therapeutic Updates: Diagnostic Challenges in the Pharmacy STAR: Caregiver |
Professional Practice: Changing Legislation STAR: Leader |
Motivational Interviewing Workshop: Day 1/A | Pharmacy Assistants Program |
| 11:00 |
Finding Evidence - Searching Resources Available Greg Duncan and Kirstie Galbraith |
Oral and Dental Health in the Older Person - Pharmacy Implications Michael McCullough |
Pharmacist Prescribing - Optometrists, Nurses and Podiatrists Are Doing It, So How Close Are We? Lisa Nissen |
Consumer-Centred Communication for Change Vanessa Lontos |
Implement and Monitor Marketing Activities |
| 11:45 |
Interpreting Evidence for Complicated Cases Greg Duncan |
Eyes - Common Conditions Presented in Pharmacy - Challenges and Common Misdiagnoses - Refer or Treat Peter van Wijngaarden |
Professional Ethics and Law in Pharmacy - the Relationship and the Contradictions Betty Chaar |
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| 12:30 - 14:00 | LUNCH including Poster Session - Exhibition Hall 6 | ||||
| 14:00 - 15:30 | PLENARY SESSION: PHARMACISTS AS COMMUNICATORS STAR: Communicator |
Pharmacy Assistants Program | |||
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Pharmacy Practice in Canada - A Time of Challenges and Opportunities Janet Cooper |
Clinical Update: Colds and Flu | ||||
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Communication, Confidentiality and Complaints: Why Pharmacists Need to Be Excellent Communicators Beth Wilson |
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| 15:30 - 16:00 | AFTERNOON TEA - Exhibition Hall 6 | ||||
| 16:00 - 17:30 | CONCURRENT SESSIONS | ||||
| Stream |
Advanced Clinical: Pain STAR: Caregiver |
Therapeutic Update STAR: Caregiver |
Professional Practice: New Professional Services in Pharmacy STAR: Leader |
Motivational Interviewing Workshop: Day 1/B | Pharmacy Assistants Program |
| 16:00 |
Pharmacists Finding Solutions for Patients with Pain Lisa Nissen |
OTC Products for Gastrointestinal Disorders Jenny Gowan |
Screening and Early Detection Services in Community Pharmacy - Barriers, Facilitators and Funding Opportunities - the Experience Overseas John Jackson Pharmacy Based Flu Vaccination Shane Jackson |
Theory Into Practice Vanessa Lontos |
Team Management (Assistants to join a combined session with pharmacist) Lesley White |
| 16:45 |
Treating Pain in Multidisciplinary Settings Steve de Graaff |
New Medicines - A Summary of Recent Significant Releases Louis Roller |
Preventing Cardiovascular Disease in Australian Pharmacy - What we can do Now? Kevin Mc Namara Screening and Early Detection Services in Pharmacy in Australia - What We Can Do Now for Triage in Pharmacy Colin Chapman |
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| 19:00 - late | GALA DINNER including PSOTY - Banquet Room 201 | ||||
| Sunday, 31 October 2010 | |||||||
|---|---|---|---|---|---|---|---|
| 7:00 - 16:30 | Registration Desk Open | ||||||
| 7:00 - 8:30 |
Optional Breakfast Session Lesley White |
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| 8:30 - 9:00 | Tea and Coffee on Arrival - Exhibition Hall 6 | ||||||
| 9:00 - 10:30 | CONCURRENT SESSIONS | ||||||
| Stream |
Advanced Clinical: Identifying and Managing Risk STAR: Decision Maker |
Therapeutic Update: Health From the Inside Out STAR: Caregiver |
Professional Practice: IT in Pharmacy STAR: Leader |
Motivational Interviewing Workshop: Day2/A | |||
| 9:00 |
Falls, Cardiovascular, Delirium, Incontinence - How Do We Prioritise Multiple Risks and What Resources Can We Use? Jenny Gowan |
Nutrition Myths and Misconceptions, Facts and Fantasies Liz Delbridge |
Pharmacy's Future in E-scripts and E-health Paul Naismith Using the Latest IT Resources to Enhance Your Practice and Your Leisure Jason Bratuskins |
Consumer-Centred Communication for Change Vanessa Lontos |
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| 9:45 |
Genetic Testing to Guide Drug Selection and Dosing - What is Available Now and in the Future? Les Sheffield |
Rationale Use of Medications in Weight Reduction Leon Massage |
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| 10:30 - 11:00 | MORNING TEA - Exhibition Hall 6 | ||||||
| 11:00 - 13:00 | PLENARY SESSION | ||||||
| What 5CPA Programs Mean for Pharmacy | |||||||
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Great Debate: Pharmacists Should Only Sell Evidence-Based Products STAR: Decision Maker |
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| Closing Remarks | |||||||
| 13:00 - 14:00 | LUNCH - Exhibition Hall 6 | ||||||
| 14:00 - 15:30 | CONCURRENT WORKSHOPS | ||||||
| 14:00 - 15:30 |
Critical Appraisal of Drug Company Promotional Techniques: Representative Presentations, Advertisements, Gifts, Gimmicks and Sponsored conferences Ken Harvey STAR: Lifelong Learner |
New Dressings and Prescription Only Treatments for Wounds Geoff Sussman STAR: Caregiver |
Communication: Critical Engagement with Patients to Meet Their Pain Management Needs Greg Duncan STAR: Communicator |
Motivational Interviewing Workshop: Day 2/B Theory Into Practice Vanessa Lontos STAR: Communicator |
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| 15:30 - 16:30 | AFTERNOON TEA AND WINE TASTING | ||||||
| 16:30 | CONGRESS CONCLUDES | ||||||



